A roadside experience that inspires customer loyalty

Comprehensive offerings tailored to your business

emergency response

24/7 Roadside Assistance

Transparent ATAs and over 90% customer satisfaction.

secondary towing

Secondary Towing

Better manage costs and keep all parties informed.

scene management

Accident Scene Management

Expedited arrival and professional service providers.

transport

Long Distance Transport

Keep track of your long distance transports.

Build the program to fit your needs

Already dispatching in-house? Or need a fully-managed solution? Swoop's solutions enable efficiencies for both.
Digital Dispatching

Digital Dispatching

Read more
Real Time Dashboard

Real Time Dashboard

Read more
Paperless Invoicing Portal

Paperless Invoicing Portal

Read more
ACH Payments Solutions

ACH Payments Solutions

Read more
Data Reporting

Data Reporting

Read more
Customer Satisfaction Monitoring

Customer Satisfaction Monitoring

Read more
plus
Dispatch Service

Dispatch Service

Don't have you own call center?
We can take care of that too.

Read more

Drive actionable insights from real time reporting

Quickly and easily run reports to help you understand trends in driver activity, revenue by account, outstanding payments, and more!
Custom Reporting
Custom Reporting
Real Time Dashboards
Real Time Dashboards
Actionable Insights
Actionable Insights
Page view
Macbook

Keep your customers for life

No Guessing Games

No Guessing Games

Keep customers in the know with our automated messaging.

Read more
Transparent Updates

Transparent Updates

Real-time tracking reduces anxiety when roadside.

Read more
A Phone Call Away

A Phone Call Away

Allow customers to easily contact a rep when required.

Read more
Customer Feedback

Customer Feedback

Collect reviews immediately post service.

Read more
Layer 1 90%
Customer Satisfaction
Layer 1 <40
Leading ETA/ATAs
Layer 1 95%
Product Satisfaction

Industry leading roadside program

Our technology approach to the industry allows us to deliver best in class customer satisfaction, accurate and fast ETA/ATAs, with a product our customers love.

Quote icon

Swoop exceeds customer expectations

The app to see where the tow truck driver is is excellent keep up with improvements like this and good customer service. Thanks.
I have been satisfied with your service even I’ve needed your assistance, I cant say one bad thing about you. I will continue to brag about how awesome my insurance company is. Thank you for your prompt service.
The gentleman I was in contact with was very helpful. The tow truck arrived very quickly aside from AAA which was going to take 2-3 hours. Thank you for your help!
That was the most perfect assistance I’ve ever gotten! From the time my battery died to the time the tow truck arrived, was about 10 minutes! And the driver was so helpful and nice! It’s pouring rain and I’m so grateful!!
I literally have never had to use roadside before and it was a hundred star rated experience!!!!
Custom pricing Custom Pricing Quote depends on the solutions you choose and your program's volume requirements.
Contact us for a customized quote.
REQUEST A QUOTE

How we helped Tesla® to cut Roadside Assistance costs by 47% and lowered ETA to 36 min.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam egestas accumsan justo, in dictum purus viverra non. Cras vitae varius risus. Integer maximus, tortor a commodo viverra, purus leo egestas odio, in lacinia risus massa sed velit. Quisque nec purus lacus. Morbi luctus eget lacus in tincidunt. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Etiam suscipit ex sed dapibus auctor. Nunc pretium odio non quam ultrices, in cursus tellus imperdiet. Sed porttitor eget nisl quis blandit. Fusce eget laoreet justo. Donec rutrum velit metus. Vivamus neque felis, tempus vitae semper ullamcorper, dictum non purus. Cras at risus rhoncus, dignissim nisi cursus, ullamcorper odio.

Proin facilisis orci vitae arcu fermentum, a tincidunt urna venenatis. Praesent blandit fermentum iaculis. In et vestibulum turpis. Suspendisse potenti. Curabitur interdum orci eros, nec egestas purus posuere et. Vestibulum nec vulputate nisl. In facilisis dolor quis mi pellentesque luctus. Morbi a odio ac purus auctor accumsan in sed urna. Aenean a leo vitae sapien egestas tempus. Curabitur dapibus massa nec tempus vehicula.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam egestas accumsan justo, in dictum purus viverra non. Cras vitae varius risus. Integer maximus, tortor a commodo viverra, purus leo egestas odio, in lacinia risus massa sed velit. Quisque nec purus lacus. Morbi luctus eget lacus in tincidunt. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Etiam suscipit ex sed dapibus auctor. Nunc pretium odio non quam ultrices, in cursus tellus imperdiet. Sed porttitor eget nisl quis blandit. Fusce eget laoreet justo. Donec rutrum velit metus. Vivamus neque felis, tempus vitae semper ullamcorper, dictum non purus. Cras at risus rhoncus, dignissim nisi cursus, ullamcorper odio.

Proin facilisis orci vitae arcu fermentum, a tincidunt urna venenatis. Praesent blandit fermentum iaculis. In et vestibulum turpis. Suspendisse potenti. Curabitur interdum orci eros, nec egestas purus posuere et. Vestibulum nec vulputate nisl. In facilisis dolor quis mi pellentesque luctus. Morbi a odio ac purus auctor accumsan in sed urna. Aenean a leo vitae sapien egestas tempus. Curabitur dapibus massa nec tempus vehicula.

next case study next case